🔐 Privacy Policy
At Needsy.co.uk, your privacy is extremely important to us. This policy outlines how we collect, use, and protect your information.
1. Information We Collect
- Personal Info: When you make a purchase or contact us, we may collect your name, email, phone number, billing/shipping address.
- Order Info: Products purchased, payment method (we do not store card info), shipping details.
- Device Info: IP address, browser type, and cookies for site performance and analytics.
2. How We Use Your Info
- To process and deliver your orders.
- To provide order updates and customer service.
- To improve your shopping experience (e.g. showing relevant products).
- To comply with legal obligations.
3. Sharing Your Info
We only share your details with our trusted fulfillment partners to fulfill your orders. We never sell your data.
4. Cookies
Our website uses cookies to enhance functionality, improve performance, and for analytics. You can control cookies in your browser settings.
5. Your Rights
Under the UK GDPR, you have the right to access, correct, or delete your data. You can request this by emailing us at support@needsy.co.uk.
6. Contact Us
If you have any questions regarding this privacy policy, reach us at:
📧 shop@needsy.co.uk
📞 +40 775 545 115
🌐 https://needsy.co.uk
📜 Terms & Conditions
By accessing or using Needsy.co.uk, you agree to the terms and conditions below. Please read them carefully.
1. General
- Needsy is an online retail platform offering home, kitchen, and pet products.
- We do not manufacture items — we work with global suppliers to fulfill orders.
- Prices are listed in GBP and include VAT (if applicable).
2. Orders & Payments
- All payments are securely processed through third-party providers (Stripe, PayPal, etc.).
- Orders cannot be cancelled once shipped.
- By ordering, you confirm that your delivery information is accurate.
3. Shipping
- We offer free UK shipping on all products.
- Delivery time is generally 7–14 business days.
- Products may arrive in separate packages due to different warehouse locations.
4. Returns & Refunds
- We offer a 14-day return window from the date of delivery.
- Items must be unused, in original condition and packaging.
- To start a return, email shop@needsy.co.uk with your order number.
- For defective or wrong items, we offer free replacement or full refund.
5. Limitation of Liability
Needsy is not responsible for:
- Delays caused by customs or logistics providers.
- Minor product variations (e.g. packaging).
- Misuse of products.
6. Intellectual Property
All product descriptions, images, and website content belong to Needsy or its content partners and are protected by copyright.
7. Modifications
We may update these terms and the privacy policy at any time. Changes will be posted on this page.
📩 Need Support?
Contact us anytime:
📧 shop@needsy.co.uk
📞 +40 775 545 115
🌐 https://needsy.co.uk